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Cookies Policy

In compliance with the duty of information contained in paragraph 2 of Article 22 of Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce, the purpose of this cookie clause is to inform users clearly and precisely about the cookies used by the web domain www.holaluz.com owned by HOLALUZ-CLIDOM S.A. (hereinafter, “Holaluz”).

What is a cookie?

A cookie is a small file that websites send to your browser and download to your computer. Cookies allow the website to store and retrieve information about the visit, such as language and other options, in order to improve the services offered and contribute to a better browsing experience for the user.

Different types of cookies are used on the web portal for different purposes, the cookies used are listed below:

NameProviderManagementDurationDescription
__cf_bmhubspot.comthird-party30 minutesThis cookie is set by the HubSpot CDN provider and is a necessary cookie for bot protection.
__hsscVisual website optimizerthird-party30 minutesThis cookie tracks sessions.
__hssrcVisual website optimizerthird-partysessionWhen HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser.
__hstcVisual website optimizerthird-party6 monthsThe primary cookie for tracking visitors.
__Secure-1PAPISIDGooglethird-partyDurationNecessary cookie for using website options and services.
__Secure-1PSIDGooglethird-party1 year 1 monthNecessary cookie for using website options and services.
__Secure-1PSIDCCGooglethird-party1 year 1 monthNecessary cookie for using website options and services.
__Secure-3PAPISIDGooglethird-party1 year 1 monthNecessary cookie for using website options and services.
__Secure-3PSIDGooglethird-party1 year 1 monthNecessary cookie for using website options and services.
__Secure-3PSIDCCGooglethird-party1 year 1 monthNecessary cookie for using website options and services.
__Secure-ENIDGooglethird-party1 year 1 monthNecessary cookie for using website options and services.
_clckClaritythird-party1 yearMicrosoft Clarity. To store a unique user ID.
_clskClaritythird-party1 yearMicrosoft Clarity. To store and combine pageviews by a user into a single session recording.
_dd_sDatadogthird-party4 hoursDatadog. Cookie used to group all events generated from a single user session across multiple pages. Contains the current session ID, whether the session is excluded by sampling, and the session's expiration date.
_gafirst-party2 yearsTo store and count page views.
_ga_Google Analyticsfirst-party2 yearsTo store and count page views.
_ga4_gaGoogle Analyticsfirst-party2 yearsTo store and count page views.
_ga4_ga_Google Analyticsfirst-party2 yearsTo store and count page views.
_uetsidBingthird-party1 dayBing Ads. Allows interaction with a user who has previously visited our website.
_uetvidBingthird-party15 daysUsed by Microsoft Ads. Used to track visitors across multiple websites to present relevant ads based on visitor preferences.
_vwo_dsVisual Website Optimizerthird-partysessionThis cookie stores persistent visitor-level data for VWO Insights.
_vwo_snVisual Website Optimizerthird-party30 minutesThis cookie stores session-level information.
_vwo_uuidVisual Website Optimizerthird-party1 yearThis cookie generates a unique ID for each visitor and is used for the reporting segmentation feature in VWO, allowing you to view data in a more refined way.
_vwo_uuid_v2Visual Website Optimizerthird-party1 yearThis cookie calculates unique traffic on a website.
CLIDClaritythird-party1 yearIdentifies the first time Clarity has seen this user on any Clarity-using site.
FPIDGoogle Analyticsthird-party2 yearsCollects information about users and their activity on the website through embedded elements for analytics and reporting purposes.
FPLCGoogle Analyticsthird-party2 yearsCollects information about users and their activity on the website through embedded elements for analytics and reporting purposes.
OTZGoogle Analyticsthird-party1 monthAllows quantifying the number of users and performing statistical measurement and analysis of user usage of our services.

NameProviderManagementDurationDescription
_vis_opt_sVisual Website Optimizerthird-party100 daysThis cookie tracks the session created for a visitor, i.e., how many times they've closed and reopened the browser.
_vis_opt_test_cookieVisual Website Optimizerthird-partysessionThis cookie is created to detect whether cookies are enabled in the visitor's browser. It also helps track the number of browser sessions a visitor has gone through.
didomi_tokenDidomifirst-party1 yearThis cookie is installed by the Didomi provider. This cookie contains consent information for personalized purposes and providers along with specific Didomi information.
redirectHolaluzfirst-party1 yearTo manage URLs.
PHPSESSIDHolaluzfirst-partysessionThis cookie is native to PHP applications. The cookie stores and identifies a user's unique session ID to manage user sessions on the website.

NameProviderManagementDurationDescription
CONSENTGooglefirst-party1 year 1 monthTo store cookie consent preferences.
HSIDGooglethird-party6 monthsTo view Google maps.
SIDGooglethird-party1 monthTo enhance the user experience if logged into a Google account.
SIDCCGooglethird-party6 monthsA security cookie to protect user data.
SSIDGooglethird-party1 monthTo enhance the user experience if logged into a Google account.
hubspotapiHubspotthird-party5 minutesThis cookie allows the user to access the application with the correct permissions.
hubspotapi-csrfHubspotthird-party1 yearUsed to prevent third-party websites from accessing your data.
hubspotapi-prefsHubspotthird-party1 yearUsed with the hubspotapi cookie to remember if the user checked the "remember me" box (controls the expiration of the main cookie's authentication).
hubspotutkHubspotthird-party6 monthsThis cookie tracks a visitor's identity. It is passed to HubSpot when submitting forms and is used to eliminate contact duplication.
MUIDClaritythird-party1 yearWidely used by Microsoft as a unique user identification. The cookie allows user tracking by synchronizing the ID across many Microsoft domains.

NameProviderManagementDurationDescription
IDEGooglethird-party1 year 1 monthThese cookies are used to display Google ads on non-Google sites.
msTokenTiktokthird-party1 yearUsed by TikTok to personalize advertising.
muc_adsTwitterthird-party1 yearCollects information to personalize advertising content on Twitter.
tta_attr_id_mirrorTwitterthird-party1 yearCollects information to personalize advertising content on Twitter.
NIDGooglethird-party6 monthsThese cookies are used to display Google ads on non-Google sites.
personalization_idTwitterthird-party2 yearsCookie used to obtain information about users who have used this service.
SAPISIDGooglethird-party2 yearsTo enhance the user experience if connected to a Google account.
t_gidTaboolathird-party1 yearAssigns a unique user identification that Taboola uses for attribution and reporting purposes, and to tailor recommendations to this specific user.
t_pt_gidTaboolathird-party1 yearAssigns a unique user identification that Taboola uses for attribution and reporting purposes, and to tailor recommendations to this specific user.
siteCountryCodeTaboolathird-party1 dayKeeps a record of the user's country code for site speed performance.
siteStateTaboolathird-party1 dayKeeps a record of the user's state code for site speed performance.
ttwidTiktokthird-party1 yearRecords if the user has seen embedded TikTok content on the web.
_fbpMeta Platforms, Inc.third-party3 monthsMeta. To store and track visits across websites.
_gcl_auGoolefirst-party3 monthsTo store and track conversions.
_tt_enable_cookieTiktokthird-party1 year 1 monthCollects data about user behavior and purchases on our website and measures the impact of our advertising.
_ttpTiktokfirst-party1 year 1 monthTo measure and improve the performance of your advertising campaigns and personalize the user experience (including ads) on TikTok.
1P_JARGooglethird-party30 daysgoogle.com and local variants, e.g., google.de
AECGooglethird-party6 monthsCookie necessary for the use of the website's options and services.
APISIDGooglethird-party1 year 1 monthUsed by Google to store user preferences and information when viewing pages with Google maps . d-party cookie, Google Maps.)
DSIDGooglefirst-party15 daysTo store user preferences.
euconsent-v2Googlethird-party1 yearNecessary cookie for the use of the website's options and services.
FPAUGooglefirst-party3 monthsCollects information about users and their activity on the website through embedded elements for analytics and reporting.
guest_idTwitterthird-party1 yearThis cookie is used for authentication.
guest_id_adsTwitterthird-party1 yearThis cookie is used to display ads with the session closed.
guest_id_marketingTwitterthird-party1 yearThis cookie is used to display ads with the session closed.

To obtain more details of the cookies we use, as well as to revoke your consent, you can manage it at any time by clicking here.

Google Analytics

Personal data collected: IP address; Date and time of visit; Usage data; Click on route; Application updates; Browser information; Device Information; JavaScript support; Pages visited; Reference URL; Downloads; Flash version; Location information; Purchasing activity; Widget interactions.

The use of Google Analytics may transfer personal data outside the EU/EEA and, in particular, to third countries that do not have similar data protection rules as the European one. If the data is transferred to the United States, there is a risk that the US authorities may process your data to take control and surveillance measures, possibly without legal recourse. Below is a list of countries to which data is transferred. This may be for different reasons, such as storage or processing:

  • United States of America

Click here to read the privacy policy of the Data Controller.

Click here to deactivate the consent of these cookies by the Controller on all domains.

This information will be updated as the services offered on this website change.

How to modify cookie settings

The user can restrict, block or delete cookies from Holaluz or any other website using their browser. In each browser the operation is different, you can find how to do it in the help menu of your browser, which establishes the procedure for deletion. For more information you can access the following web pages:

●  Google Chrome

●  Mozilla Firefox

●  Safari

●  Internet Explorer

By disabling cookies, the website may not function properly or you may not be able to access certain website features.

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