Help topics

How do I know which rate I have now?

You only need to take a look at one of you bills. In the upper part you must look for the "Access Rate" concept and to the side, you'll read something like: "2.0A", "2.1A", etc. that is your rate. And here you can read our prices for each rate.

Also, if you want to know which electricity rate suits you best, we give you the key points here.

Need help?

Each sector has its own jargon, we'll help you to understand ours so that you don't have any doubts and so that you can make the right decision.
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