Help topics

How do I know which rate I have now?

You only need to take a look at one of you bills. In the upper part you must look for the "Access Rate" concept and to the side, you'll read something like: "2.0A", "2.1A", etc. that is your rate. And here you can read our prices for each rate.

Also, if you want to know which electricity rate suits you best, we give you the key points here.

Need help?

Each sector has its own jargon, we'll help you to understand ours so that you don't have any doubts and so that you can make the right decision.
Read the glossary

Customer Service

900 64 92 92

To sign up at Holaluz:

Basic information about Data Protection
Data controller: HOLALUZ-CLIDOM, S.A.
Purpose: Sending of information and/or service provision
Legitimation: Contract performance or express consent.
Recipients: Personal data will not be transferred to third parties outside the scope of the services provided.
Rights: Access, rectification and erasure of the data, as well as other rights, as explained in the additional information.
Additional information: You can check the additional information about Data Protection on our web.