Any doubts?
At Holaluz, electrical maintenance is included in your fixed rate so you don't have to worry about a thing.
Our electrical maintenance service includes electrical fault resolution and household appliance repair.
Cables integrated into the 220-volt mains.
Sockets, switches, fuses, doorbells, transformers, power lines, differentials and fuse boxes.
Help in less than 3 hours for urgent electrical problems (if you have a power cut). Or 48 hours (working days) for other faults - 72 hours in isolated communities.
Washing machine, tumble dryer, refrigerator, freezer and dishwasher.
Hood, oven, ceramic hob and electric cooker.
Help within 48 hours (working days).
On top of that, the electrical maintenance service also includes:
Advice on how to protect yourself and your home whilst you wait for professional assistance.
Organisation and management of said professional assistance.
Cost of the necessary electrical repairs: includes the technician's travel costs, labour, parts, materials, tools, machinery and possible taxes resulting from the repair if they do not exceed the limits of the cover.
1-year guarantee on all electrical repairs.
If the appliance can't be repaired due to parts being required, another visit can be scheduled once the part is available. If the appliance is more than 15 years old and can't be fixed because the parts aren't available, you will have to buy a new one, but the visit will be free (usually around €70).
Discover our all-inclusive fixed electricity rate tailored to your consumption that shields you from variations in electricity prices, or possible heat waves or cold snaps.
Calculate your rateAt Holaluz we believe our energy should always be green, and things should always be simple. That's why we've laid out answers to the most common questions about solar panel maintenance. And here they are!
What elements are included in the domestic electrical network?
What is the limit of the cover for the domestic electricity network?
What is the limit of the cover for electrical appliances?
Does the electrical maintenance service have a grace period?
What items are excluded from the electrical maintenance service?
What electrical repairs are excluded from the electrical maintenance service?
Any doubts?