At Holaluz, you come first. That’s why you get to choose how you get in touch with us. Whichever channel you go for, there will always be a real person on the other end to give you all the information you need.
How can we help?
If you’re a client, there are special ways of getting in touch, just for you.
And if you’re not a client yet, we’d love to hear from you.
Customer care (clients only)
Monday to Friday – 9 am to 21am
Tell us when is best for us to call youSchedule call
Emergency number900 64 94 64
24 hours a day, 7 days a week (emergencies only)
If you’re an electricity or gas client of ours, or have solar panels (whether at home or for your business), contact us so we can answer any questions you might have.
For answers to any questions you might have, or to contract our 100% green energy service (with or without solar panels) directly, over the phone. We’ll take care of everything for you.
At Holaluz, we’re Revolutionising the energy model to make it freer, fairer and more sustainable. Join the Rooftop Revolution by contracting our 100% green energy service, or installing solar panels. We’re ready and waiting for you.
You can manage everything to do with your electricity service via our phone line: change account holder, change account number, pay an electricity bill, get answers to your questions... And if you’re not a customer yet, you can join the Rooftop Revolution either by contracting our 100% green electricity service or by installing solar panels.
Whether or not you’re a client, we’re here for anything you need. Just bear in mind that, if you’re already a client, there’s an exclusive number to contact us on. If you’re not, there’s another one especially for you. Contacting Holaluz by phone is always free.
We'd love you to join us and enjoy100% green, responsible electricity from renewable energy producers and from the roofs of other customers. Join the Revolution, and together we'll change the current energy model into one that's fairer and more sustainable.