Help topics

Can I send you my meter reading?

Of course! If you want to have a real month-to-month reading on your bill, send it to us through your Client Zone on our website or through the Holaluz app available for Android and IOS.

Today, by law, we, the electricity marketers, must receive a real reading of the meter every two months from the distributor. As such, we recommend that you send us your reading whenever you want in order to get to know you better, prevent estimated readings and thus provide you a better personalized service.

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Each sector has its own jargon, we'll help you to understand ours so that you don't have any doubts and so that you can make the right decision.
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Customer Service

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To sign up at Holaluz:

Basic information about Data Protection
Data controller: HOLALUZ-CLIDOM, S.A.
Purpose: Sending of information and/or service provision
Legitimation: Contract performance or express consent.
Recipients: Personal data will not be transferred to third parties outside the scope of the services provided.
Rights: Access, rectification and erasure of the data, as well as other rights, as explained in the additional information.
Additional information: You can check the additional information about Data Protection on our web.