Help topics

How can I change the power or electricity rate when signing up for HolaLuz.com?

When filling in our registration form, or at any time you can:

- Increase or reduce your current power

- Change a rate with time-based rate to a normal rate (and vice versa)

- Change the rate when changing the contracted power

In HolaLuz.com we always recommend that you cut your contracted power to the greatest extent possible to achieve more savings on your bill, but if you need to increase it, you must consult the maximum power that your installation can support on the electricity inspection bulletin.

You should know that we won't charge you anything for these changes, but the distributor will (they will do so through your first bill with HolaLuz.com, starting from when you make the change). We'll detail the costs for you here.

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Basic information about Data Protection
Data controller: CLIDOM ENERGY S.L.
Purpose: Sending of information and/or service provision
Legitimation: Contract performance or express consent.
Recipients: Personal data will not be transferred to third parties outside the scope of the services provided.
Rights: Access, rectification and erasure of the data, as well as other rights, as explained in the additional information.
Additional information: You can check the additional information about Data Protection on our web.